Industry Figure Tom Chappell

First, the good news:
I saw my retinal surgeon, and he didn’t say,
    “Tom, you need to have one more operation on your eye.”
Isn’t that splendid?  I think that’s splendid. 
Now, the bad news:
    He did say, “Tom, you need to have two more operations on your eye.”
Details:
The operations are not scheduled yet. He wants to [...]